A: We have a size chart available on our website that provides measurements for each size. We recommend measuring yourself and comparing your measurements to the chart to determine the best size for you.
Q: What is your return policy?
A: We accept returns within 15 days of purchase for items that are in their original condition and packaging. To initiate a return, please contact our customer service team and they will provide instructions.
Q: How long does shipping take?
A: Shipping times vary depending on your location and the shipping method you choose at checkout. Standard shipping typically takes 3-5 business days within Delhi/NCR States, while for the other states shipping can take up to a week.
Q: Do you offer free shipping?
A: We offer free shipping on orders over Rs. 999/-. Also, it depends on the products and promotions as well.
Q: Can I cancel or modify my order?
A: If your order has not yet shipped, we may be able to cancel or modify it. Please contact our customer service team as soon as possible to request a change.
Q: Do you offer gift cards?
A: Yes, we offer electronic gift cards that can be purchased on our website. They are delivered by email and can be redeemed at checkout.
Q: How do I care for my clothing?
A: We recommend following the care instructions on the label of each garment. In general, most items can be machine washed on a gentle cycle and tumble dried on low heat.
Q: Do you offer wholesale pricing?
A: Yes, we offer wholesale pricing to businesses that meet our minimum order requirements. Please contact our sales team for more information.
Q: How can I contact customer service?
A: You can reach our customer service team by emailing us at info@flairjunkie.com or flairjunkie.2018@gmail.com or by using the contact form on our website. We typically respond within 24 hours.
